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Internet Traffic Management Policies (ITMP)

EastLink uses traffic management policies to ensure proportional access to its network for all EastLink Internet customers. Some Peer-to-Peer (P2P) applications used for non real-time file sharing can consume a disproportionate amount of bandwidth causing disruption to other customers on EastLink’s network. These policies have been introduced to address any congestion caused by these P2P applications while standard network expansion activities are undertaken to increase the bandwidth availability for all users.

EastLink's traffic management policies are time-of-day sensitive to accommodate the fluctuating network traffic levels, and reduce the amount of bandwidth available for non real-time P2P applications.

These policies do not affect real-time interactive activities such as on-line gaming, banking, e-mail or VoIP services. For the majority of EastLink customers the Internet experience is unaffected and both upstream and downstream bandwidth will be available to optimize our customer's Internet experience.

EastLink applies the following to Peer-to-Peer traffic:

* Local Time

Like other communications companies, EastLink uses Deep Packet Inspection (DPI) technology in conjunction with the IP address assigned to you, for the purposes of applying the policies described above.