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Support :: Frequently Asked Questions
National Do Not Call List

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How to file a complaint about a telemarketing telecommunication?

You can lodge a complaint with the operator of the National DNCL online at www.LNNTE-DNCL.gc.ca or by calling 1-866-580-DNCL (866-580-3625). One important detail: don’t hang up if you get an unwanted call! To make a complaint you need to provide the name of the organization that called you OR the number where that organization can be reached, the date of the call and your own number. By law, telemarketers must give you their name and number. After you make your complaint, an investigator will follow up and determine if the rules have been broken.