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Support :: Frequently Asked Questions
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How do I configure e-mail using Microsoft Outlook?
To configure your Microsoft Outlook mail client, you should follow these steps:
- From the TOOLS menu select ACCOUNTS

- A box should appear that looks similar to the one below

Select the ADD button, then choose MAIL. This should bring up a box similar to the one below
- Once you have completed the above the box below should appear. In the first dialog box (Mail Account) your name, or whatever you would like to call your e-mail account should be placed here.
Under User Information, the only field that needs to be filled is the e-mail address field. In this field type your e-mail address. It will always end with "@cabletv.on.ca".

- Under the Servers enter the following:
Incoming Mail (POP3) : pop3.cabletv.on.ca
Outgoing Mail (SMTP): smtp.cabletv.on.ca
The Incoming Mail Server fields should also be filled out with your account name (the first part of your e-mail address) and your password. For convenience, you should check the Remember Password box.
- Under the Connection tab, be sure that Connect using my local area network (LAN) option is selected.

CONGRATULATIONS... you have just configured your Outlook mail client. If you have any problems, please call the office at 482-9233 or 1-800-331-7417 for assistance.
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